Shipping Policy

Thank you for shopping with Patch Drop. We know how important it is to receive your items quickly and securely. Please review our shipping policy below to understand how we process and deliver your orders.

Order Processing & Turnaround

All orders are processed within [1–3] business days (excluding weekends and holidays). If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow for additional transit days for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We currently offer the following shipping options:

Shipping Method & Estimated Delivery Time

Standard Shipping 3–5 business days

Expedited Shipping 1–2 business days

Overnight Shipping 1 business day

Delivery delays can occasionally occur due to high postal volume, severe weather, or other external factors beyond our control.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. You can track your package directly on our website or via the carrier’s tracking page.

Customs, Duties, and Taxes

Patch Drop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Lost Packages

Patch Drop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. If your package is lost in transit, please reach out to us so we can help you initiate an investigation with the carrier.

Incorrect Shipping Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, you will be responsible for the cost of reshipment.

If you have any questions or concerns regarding your order, please do not hesitate to reach out to us at:

Email: info@patchdrop.shop
Contact Form: Patch Drop